1. How to test node connectivity in Shadowrocket?

To test node connectivity in Shadowrocket, click the “T” icon next to the node, then select the “CONNECT” mode for more accurate connectivity results.

2. How to import nodes in Stash?

When importing nodes in Stash, do not choose “Download from URL”, instead select “Create from provider link” on the same page to properly import our subscription nodes.

3. What should I do if timeout/errors occur during node import or use?

If you encounter timeout errors when importing via Singbox, errors with Clash, or all nodes show timeout, please go to the subscription conversion tool provided by Feng to regenerate the configuration file and try importing again. Even users with normal usage are recommended to convert their subscription for a better experience.

Feng's Subscription Converter:
https://converter-mitce.sakuraikaede.com/
This subscription conversion tool is kindly provided by Feng, and we sincerely thank him for his support.

4. Free Apple Shared ID & Usage Reminder

Recommended free Apple ID sharing websites:
https://ccbaohe.com/appleID/
https://idshare001.me/

Important Reminder:
Do NOT log into these shared IDs in iPhone Settings!
Use them only in the App Store to avoid account locking.
These websites are not affiliated with mitce. The information was collected by us, and the account contents and any products sold have no relation to our platform.
Scroll down on the site pages to view usage tutorials.

5. Recommended Node Regions

The HK and TW HY2 nodes are residential IPs provided by our platform and are relatively average in speed.
For higher speeds, we recommend using the following regions:
HK1,2 (Hong Kong), JP (Japan), SG (Singapore), US (United States), KR (Korea)

6. Custom Plan Explanation

After placing an order for a custom plan, it will be manually configured and delivered within 24 hours. Please be patient.
This plan is suitable for account operations, business use, etc. Compared to regular plans, it does not have an advantage in speed. Its main features include: dedicated IP, static IP, and high-purity IP, making it more suitable for professional use cases requiring stability.

7. TikTok won't load or shows black screen

Set your device’s region, language, and time zone to match the country of the node you're using, and enable Global Mode in your proxy tool. You can also search on YouTube for TikTok setup tutorials.
Avoid using HK (Hong Kong) nodes, as TikTok currently does not support access from Hong Kong, which may cause black screens or loading failures. Recommended nodes: US, JP, SG, KR
Android users can download a non-SIM-required TikTok app:
Download: https://tiktikpremium.com/

8. OpenClash cannot access ChatGPT / Netflix

Go to the settings page and enable "Traffic Sniffing" under the “DNS Settings” section.
After enabling, please restart the OpenClash service.

9. Passwall HY2 Node Speed Test Timeout

Go to your subscription page and change the “Usage Type” of the Hysteria2 node to Sing-box.
Passwall uses TCP by default for speed testing, but HY2 is UDP-based, so it does not support TCP speed tests. When testing, please choose URL Speed Test.

10. All Clash nodes timeout on Merlin / TV can't access Netflix

If all nodes timeout: switch DNS mode to fake-ip
If Netflix doesn't work on TV: enable Sniffer Domain Detection in Merlin Clash
Detailed Tutorial: https://mcreadme.gitbook.io/mc/faq/troubleshoot

11. Traffic Reset Explanation

Our traffic resets on a calendar month basis. No matter when you purchase a plan, traffic will automatically reset at 00:00 on the 1st of each month.
Example:
If you buy a plan on May 20, you immediately receive full traffic. On June 1, your traffic is reset to full again and lasts until your plan expires on June 20.

12. About Plan Auto-Renewal

The system will automatically generate a renewal invoice 10 days before the plan expires.
If your platform balance is sufficient, the system will auto-deduct and renew the plan.
If the balance is insufficient, you need to manually pay the invoice to complete renewal. If you do not wish to renew, simply ignore the invoice.
To disable auto-renewal for a specific plan, please visit:
Official Website > Support > Submit a Ticket, and request to turn off auto-renewal for the specified plan.

13. Where to find mitce system downloads and tutorials?

Please visit our Help Center for all system download links and detailed guides:
Help Center:
https://docs.mitce.net

If you still have questions, feel free to contact platform support or reach out via our TG group.

Telegram group: https://t.me/Mitce_IDGAF

Telegram channel: https://t.me/Mitce_notify